At Aeor, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may initiate a return within 14 days of the delivery date. To be eligible for a return, the item must be returned in its original condition.

If you decide to return an item, please send an email to our customer support team at Contact with the following information:

  • Item(s) to be returned
  • Order number
  • Reason for the return

If the item meets the eligibility criteria, we will issue a refund to your original payment method within 5 business days of receiving the return.

Kindly note that the return address will be the same as the origin address provided on the label of the package.


Your package will be delivered within 1-7 business days from the date of order confirmation. Please note that delivery costs are the responsibility of the customer. For any queries or assistance regarding shipping, feel free to contact our customer support team at Contact.